Love it or exchange it ikea4/24/2023 Prior to that, customers in Germany were able to return IKEA products regardless of the condition and without a reason. Last fall, Ikea modified its return policy in Germany, allowing customers to only return the unused item in exchange for store credit. Return Policy ChangesĪnd keep in mind that in some countries, those rules are getting tighter. And knowing the rules is the best way to avoid the nuisance of being told you failed to meet the criteria for returns. Not knowing or following them means you could end up stuck with what you’ve got. If you’re not totally satisfied you can return it within 365 days.”īut all generous return policies have something in common: rules. As IKEA notes, “It’s important to us that you’re happy with your IKEA purchase. What’s not to like? For so many of us, our taste in home furnishing can switch with the blink of an eye, so that IKEA return policy is hugely appreciated. Even mattresses can be returned within 90 days in exchange for store credit! Similar to Costco, Ikea has a “no questions asked” policy. Ikea has maintained its popularity with shoppers because those with second thoughts know they can head back to the store and make a return this includes furniture, housewares, and anything that isn’t custom. The sense of letdown is huge because you were excited about your new home furnishings. Maybe the entertainment center is too big. Maybe the bedroom accessories don’t match the paint as you expected. Read on for more info! What is Ikea’s Unique Return Policy?Īnybody who’s spent hours creating the perfect look for their home knows what it feels like selecting furnishings only to discover it’s not quite the same outside the store. In this article, we’ll explain the Ikea return policy, decode the fine print, and give you tips for maximizing the benefits. Still, it’s important to read the fine print to ensure you take advantage of everything the policy has to offer. Since Ikea introduced their simple “One Year!” full refund policy, other home furnishing stores have taken notice. However, we think IKEA’s return policy is what makes it stand out most. The retailer said on its website that large quantities and commercially-used items were also exempted.ORLANDO - Ikea’s many options and low prices have made it a household name within the last decade. Items containing glass (including mirrors)Ĭhildren’s and baby products (such as cribs, mattresses, and change tables) Market Hall products (including small kitchen goods, art, rugs, and picture frames) Kitchen storage, including bench tops, cabinets, and fronts Mattresses and bed textiles (such as blankets and mattress toppers) Products that have been used outside, including outdoor furniture Home furnishing accessories, including lighting and textiles Read: Lower-income consumers will start tightening their belts by trading down to private label goods in 2022, analysts say Keep in mindĪccording to IKEA, the following categories of products are not currently eligible for the buy-back service: Already, this section of the store can provide an affordable option for many people and keeps less-than-perfect furniture and accessories out of the dumpster. In return, customers receive store credit and the used furniture gets a second life in the As-Is department. To start, fill out this form on IKEA’s website in order to receive an emailed quote of the buy-back value for your gently used furniture.Ĭustomers are asked to bring a copy of their quote, buy-back number and fully assembled furniture to a participating IKEA store where a staff member will give a final assessment of the value. IKEA is highlighting local actions, like the buy back and resell service, to kick off Earth month April 1.īut there are restrictions to the program, so it’s best to do your research. The IKEA buy back and resell option was launched late last year as a pilot and is now available permanently for 37 of its U.S.
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